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FAQ

From fragrance details to shipping, we’ve got answers to all kinds of questions. If you can’t find what you’re looking for, feel free to reach out to us at info@laitdesoja.eu

  • Our Soy Wax

    Our Lait de Soja candles are 100% organic soybean wax, which is flameless, pollution-free and eco-friendly. Since soy wax is made from soybeans and it is renewable source, which makes it friendly to the environment. After the soybeans are harvested, they are cleaned, cracked, dehulled and rolled into flakes. Soy wax contains nothing artificial, which makes it a better alternative to old-fashioned paraffin wax.

    Fun fact: soy wax burns at a cooler temperature, meaning that your candle will burn for more hours than a paraffin candle of the same size.

  • Why We Don't Use Paraffin Wax

    Conventional candles are often times made from paraffin wax and can be considered pollution in the home. They let off harmful chemicals that can affect your respiratory system, irritation to the eyes, nausea and even your hormones. Paraffin is a wax derived from petroleum, which also contributes to climate change

  • Burn Candles Safe

    This candle will consume evenly if you take care to check that the wick is straight before you extinguish it. To harmonize the level of the wax, we advise you to let the candle burn for a few hours, until the entire surface is liquid. Do not let it burn for more than 4 consecutive hours. Regularly cut the wick to about 0.5 cm to 1 cm to prevent the candle from smoking. Ventilate the room after use. To protect the glass, do not burn your candle until the end, leave at least one centimeter of wax unmelted.

  • How Clean Are Our Candles?

    Our candles are clean-burning and non-toxic. We work with the top global fragrance houses to develop and manufacture our scents, which contain both naturally-harvested and safe-synthetic ingredients. All of our fragrances are naturally paraben and phthalate-free, and we follow strict international safety standards and rigorous testing set by IFRA. We are cruelty-free and formulated without: Sulfates SLS and SLES, parabens , formaldehydes, formaldehyde-releasing agents, phthalates, mineral oil, retinyl palmitate, oxybenzone, coal tar, hydroquinone, triclosan, triclocarban, PTFE/PFOA, styrene, polyacrylamide/acrylamide, acetaldehyde, acetonitrile, methylene chloride, animal fats, oils, and musks, benzalkonium chloride, toluene, resorcinol, acetone, butoxyethanol, ethylenediaminetetraacetic acid, methyl cellosolve, methylisothiazolinone/ methylchloroisothiazolinone, mercury and mercury compounds (thimerosal), bisphenol A(BPA).

  • Our Scents

    Our candles are clean-burning and non-toxic. We work with the top global fragrance houses to develop and manufacture our scents, which contain both naturally-harvested and safe-synthetic ingredients. All of our fragrances are naturally paraben and phthalate-free, and we follow strict international safety standards and rigorous testing set by IFRA.

  • Our Candle Jar

    Each candle comes in a jar, handmade using Jesmonite, an eco-friendly material. These beautiful, unique jars are designed to be re-used once your candle has been fully enjoyed.

    We designed the vessel ourselves in Annecy, France using a custom mould.

  • Do We Test On Animals?

    No! All of our candles are cruelty-free and vegan.

  • Prevent Your Candle Wick From Smoking

    Snip your wick! Wicks are happiest when at a very short (3mm) height. After your first burn, use a pair of scissors to trim the wick to the right length, ensuring a steady, ash-free flame.

  • Shipping Question

    If you have a question regarding your order, please contact us via email: info@laitdesoja.eu

    We will get in touch with you within 2-3 working days.